If you need to cancel your store please call us at 1-888-885-6253 and provide the reason for cancelling.
Stores that do not have orders placed can be cancelled.
Stores with orders that have not entered production can be cancelled. The customer's orders will be cancelled and refunded. The customer will be notified of the cancellation/refund.
Stores with orders that have entered production will be reviewed on a case by case basis. There is the possibility that these orders can not be cancelled.
If you'd just like to close your store, please follow this link for steps on how to do so: