Sometimes we experience delays in items arriving to us from our vendors. To make sure that your entire order issn’t held up, we may split your order into 2 shipments. After the remainder of your items complete production and the package leaves us, you will receive an email from FedEx with your tracking information so you can follow along.
Additionally, items may be folded together in the package so please be sure to unfold and check all items in the package as it may be included in the original shipment.
Don't hesitate to contact Customer Service so that we can research what may have happened to your item! Please have your order number ready so we can more quickly assist you.
Chat- click on the blue “Help” bubble in the bottom right corner
Telephone: 1-888-885-6253 Monday- Friday 8:30 am- 5:30 pm (EST)