After confirming that your order is eligible for a return/ exchange, please use the prepaid label located in your shipment to return the order to us via Fed Ex. Upon receipt, the Customer Experience Team will review your ticket and handle the return/exchange as previously discussed.
Any item(s) returned without prior approval that has been decorated will not be accepted. The item(s) will be donated to a charity of our choice and a refund will not be credited to your account.
Send your approved returns to:
240 Bald Hill Road
Warwick, RI 02886