Any item in a store that appears with a team logo on it is customized as we add the team logo on to the blank item. As our return policy states, “Customized items have been made specifically for you. For this reason, customized items cannot be returned for reasons other than defects in materials or decoration.”
Personalized items are those that you have chosen to add a name and/or number to before adding the item to your cart. Personalization can be added to customized items if the field is visible on the product page at the time of purchase.
Any items without logos on them, such as socks, umbrellas, equipment, etc. fall under the non-customized item category as we have not added any logos or personalization to them. Non-customized items in new condition can be returned for an exchange or refund. All returns or exchanges on non-customized items must be made within 30 days of receipt.